Membership FAQs

Yes, at our Teddington Branch and as needed at Raynes Park Branch. We operate a triage system where we assess whether a face to face appointment is suitable and safe for you. 

Click here to book an appointment 

We currently do not provide home visits due to the COVID-19 pandemic and the risk of introducing or acquiring infection within a patient's home.

Sorry - we do not currently provide an out of hours service.

We will have a fixed number of members based on our ability to provide an enhanced level of service to them with our current GP team, a bit like a normal NHS GP Surgery that has a practice list of patients and sometimes gets full.

Not all all; all clinical care is based on need and if you have an urgent concern we will always prioritise our resources based on clinical requirement.

As with all GP surgeries there are certain appointment times that are more convenient for working professionals or for parents with young children.

By reserving these appointments for members we will endeavour to accommodate members at a time that suits their needs including Saturdays.

Please use members@privategp.org if you have a Shilpa Dave Health Practice membership.

You can cancel at any time by loggin in to the website at https://www.privategp.org/user and then going to the 'my account' page (click the icon top right) if you hav enot been redirected there.

Then click on the subscription tab and then cancel your subscription plan. This will take effect immediately and you will be reimbursed for any unused days. You will aslo receive a confirmation email from Recurly.

We use a subscription management platform called Recurly, which is an industry leader in subscription management. Recurly is PCI-DSS Level 1 compliant, the highest level of security a business can offer.

Your cardholder data is sent directly to Recurly to minimize any risk. Recurly meets and exceeds all industry-standard payment security practices to protect you and they are recognised on the Visa Global Registry of Service Providers.

Update December 15th 2022:  

As with many health care providers, we are currently facing high demand for our services. As a result, we are prioritising our existing practice members and are currently not taking on any more members.  However, we will be expanding our services significantly in the Spring of 2022 with a new premises nearby to our current location so please check back then.  You can also send us an e-mail to pa@privategp.org if you would like to be added to our waiting list for when registration re-opens.