Video consultation FAQs

Home Faq Categories Video consultation FAQs

How secure are video consultations?

Video Consultations are hosted within the Heydoc Practice Management software platform which is fully encrypted, the video consultations are not recorded or stored.

Do I need high-speed internet?

No - you just need a reliable 3G or 4G connection.

What else do I need?

A good mobile phone signal 4G ideally, it is better to be on Wifi, and will be easier to be on a laptop or desktop computer with a broadband connection


Contact Us

Dr Shilpa Davé Health

Private General Practice
C/O Kirby Chemist
53 High St Teddington, TW11 8HD

0203 303 0326

Clinic Times

  • Monday - Friday 9am-6pm
    (2pm-6pm available on request)
  • Saturday 8.30am-12.30pm

find us on social